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Module · In the Flic user

Communication

Team chat, customer email, driver messages and phone in one system. Everyone answers on their own channel, you see the whole conversation in one place.

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Features

Das bringt dir Communication.

Chat and email combined

One history per person. Subject and channel are details, the conversation is what counts. Your mail server stays in charge: archive, spam and read status stay in sync with IMAP or Gmail.

Chat and email combined: view in flicono

Driver chat with read receipts

Messages to drivers with delivery and read status, like a messenger, but in the context of the order.

Driver chat with read receipts: view in flicono
Read: two blue check marks

Your brand

Emails to customers, drivers and partners go out under your company name, with your logo, your color and one shared signature for the whole team. Replies come back to you, and the preview shows how it looks for the recipient.

Your brand: view in flicono

Attachments in the right place

Files from emails land right on the order or contact. Nothing gets lost in the inbox.

Attachments in the right place: view in flicono
PDF right on the order
Also included

Calls in the browser

Make and take calls right in flicono, with caller recognition and order context. Every call lands in the timeline.

  • Every phone number in the app is a button
  • Incoming calls show company, contact person and open orders
  • Create an order, deal or task during the call
  • Unknown numbers show country and city from the area code

Flic reads along

Long emails summarized in two sentences, action needed with a deadline, detected appointments and tasks. Add new senders to your address book with one click.

Goes well with
In the Flic user
Included in the Flic user

Any number of mail accounts via IMAP and SMTP. Gmail integration via Google Workspace: €5.90 per user / month. Phone at no extra charge in flicono, you pay for the number and calls directly to your phone provider (Twilio).

Try free for 14 days

Bring your team and partners on board.

Try free for 14 days, forward your first order email, then invite colleagues, drivers and subcontractors. Collaboration starts with one click.